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terms and conditions


Terms and conditions for Corfu SUNRISE car rental

1) Included at no extra cost

2) Can be included with extra cost

3) What you need at pick-up
i) Forms of Identification
ii) License Requirements

4) Age Requirements

5) Responsibility

6) Arrival Details

7) General
i) Car bookings
ii) Payment Methods
iii) Fuel Policy
iv) Additional Drivers
v) Car Seats
vi) Online system bookings
vii) Smoking and animals

8) Extra Services
i) Change location
ii) Outside Office Hours
iii) Ferrying the car out of Corfu
iv) Cross-Border and Boundary rules
v) Taxes & Fees

9) Renter’s Important Information

10) Car Hire Company Important Information
i) Seatbelt
ii) Been Late returning the car
iii) Car Availability
iv) Company’s Availability
v) Accident or Breakdown
vi) No smoking in the car

vii) Price Calculation

11) Cancellations, No Shows & Amendments
i) Cancellations
ii) No Shows
iii) Amendments

12) Transactions

13) Sunrise car rental privacy and cookie policy

14) Remarks

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1) Included at no extra cost

  • Unlimited mileage for Corfu island
    • Insurance package
    • Hotline and 24 hours road service
    • Pick up/drop off to accommodation, airport and port
    • Free Corfu map
    • Free baby and booster seats
    • 2nd driver free on mixed or full insurance
    • Airport Surcharge
    • Free order risk, No cancellation fees
    • No open credit card taken
    • Road Fee / Road Licensing Fee
    • Vehicle Registration Fee
    • Local Vat and Taxes

2) Can be included with extra cost

  • Driving car out of Corfu island
    • Navigation system
    • Full Damage Waiver
    • 3rd or more Drivers
    • Young(<25), Senior(>70) Driver/s Fee

3) What you need at pick-up

  1. i) Forms of Identification:
    A Passport or ID is required.
  2. ii) License Requirements:
    When picking the car up, the main driver and any additional drivers will need to provide a valid, original car driving license in their name.

Accepted Driving licenses:

  1. a) All original, valid driving licenses
    from countries of the European Union (EU) are accepted.

EU members

A – Austria
B – Belgium, Bulgaria
C – Croatia, Cyprus, Czechia
D – Denmark
E – Estonia
F – Finland, France
G – Germany, Greece
H – Hungary
I – Italy, Ireland
L – Latvia, Lithuania, Luxembourg
M – Malta
N – Netherlands
P – Poland, Portugal
R – Romania
S – Slovakia, Slovenia, Spain, Sweden

*UK driving license is OK to drive in Greece after brexit.

  1. b) All original, valid card type driving licenses from the below countries are also accepted.

A – Australia, Albania, Armenia, Azerbaijan
B – Brazil, Belarus, Bosnia and Herzegovina, Bahrain, Bolivarian Republic of Venezuela
C- Canada, Chile, Costa Rica, Cuba
G – Georgia
I – Iceland, Israel, Iran
K – Kazakhstan, Kyrgyzstan, Kuwait
L – Liechtenstein
M – Monaco, Montenegro, Moldova, Mexico, Mongolia
N – Norway, North Macedonia
P – Peru
Q – Qatar
R – Russia
S – Saudi Arabia, Serbia, Switzerland, South Africa, Senegal
T – Turkey, The Bahamas, Tajikistan, Turkmenistan, Tunisia
U –USA, Ukraine, United Arab Emirates, Uruguay, United Kingdom of Great Britain, Uzbekistan

  1. c) For all others an International Driver’s license is required.
    Up on your pick up you have to show both of the Country’s driving license
    and the International car license(in original form not in scan or photocopy). If your country does not issue an International license, you have to bring a certificate translation
    of your County’s car driving license in English or Greek together with your driving license to be able to drive.

Photocopies, scans or mobile applications of license are not accepted.

Driver/s should hold a driving license for at least two (2) years to be able to drive.

If you are not sure if your driving license is ok,
before booking please contact us through email or telephone for more information
(it is preferred also to send a photo by email of your license both sides to be checked).

4) Age Requirements
Minimum age limit for car is 25.
Maximum age limit for car is 76.
If you are out of these limits please contact us before booking through mail or telephone for more information.
The car hire company’s age-related charges and restrictions will apply to all additional drivers.

5) Responsibility
Renter/s and driver/s are responsible for all toll fees, congestion charges, speeding tickets, parking fines & traffic fines – and all associated administration costs.

6) Arrival Details

-For Corfu Airport Shuttle Service, our employees who should be wearing yellow T-shirts will be waiting for you outside Corfu airport’s arrival building, in spot A. They will be holding a yellow sign in their hands writing: SUNRISE Car Rental. If you cannot find them at once, just please wait 5-10 minutes as they are also collecting other people from the same spot. Our staff will drive only the main driver and any additional drivers from the arrivals to our parking spot, 2 minutes away for paperwork and pick-up the car.  Flight Details – If you are arriving by plane, on the reservation form is a specific box to enter your flight arrival number. If you do not have a flight number at the time of the reservation, you must inform us at least two (2) days before your rental is due to start. If you do not, we cannot be held responsible if your plane is delayed and as a result your car is not available or our staff is delayed. Please ensure that you enter your flight number and not any other number the airline may have sent you, such as a confirmation number. If you have already completed a booking without supplying your flight or accommodation details, you can send it to us by email at info@corfusunrise.com or by phone at 00302661044325.

-For Corfu Cruise & Domestic Port at Sunrise Port Office, the car will be waiting for you at our office at the cruise-domestic port (Address: 16 Ethnikis Antistaseos street, New port – opposite the cruise terminal building, 200m from the main gate of the port heading off town-).  You can find us also on Google maps as: Corfu Port – Sunrise Car Rental

-For Corfu Town Hotels and Apartments, our staff who should be wearing yellow T-shirt will be waiting for you at the reception of the hotel or apartment or in some other meeting point as you have been informed when you made the booking depending on your stay to collect you.

-For Corfu Town Center at Pentophanaro, our staff who should be wearing yellow T-shirt will be waiting for you in front of Arcadion Hotel at Pentophanaro in Corfu Old Town center to collect you.

-For Sunrise Head Office Opposite Corfu Airport, the car will be waiting for you at our Airport’s office (Address: 39, Kosta Georgaki) which is located 300m from the Corfu Airport entrance heading to the runway. You can find us also on Google maps as: Corfu airport – Sunrise Car Rental

-For Green Bus Terminal, our staff who should be wearing yellow T-shirt will be waiting for you at the entrance of the building to collect you.

-For Marina Gouvia, our staff who should be wearing yellow T-shirt will be waiting for you at the entrance of Maistro Cafe to collect you.

7) General

  1. i) Car bookings:
    Bookings are made by car category and not by car model.
  2. ii) Payment Methods:
    Cash money and all credit, debit cards (Visa, MasterCard, American Express, Maestro, Discover, Union Pay and Diners) are accepted.

iii)Fuel Policy
Our company’s policy is simple, the level of tank you get the car the same level you have to bring it back. Type of fuel is unleaded 95 or in some cases diesel (our staff will let you know about the type of fuel you have to use). Refunds are not given.

  1. iv) Additional Drivers
    2nd driver is free of charge on mixed or full insurance.
    The car hire company’s age-related charges and restrictions will apply to all additional drivers.

v)Car Seats
Free and available upon request. Baby seat for ages 0-3 years old and booster seat for ages 3-6 years old about, depending on height and weight. We will arrange to help you to fit the car seat correctly, but it’s always your responsibility to check the seat is fitted correctly before you drive away. If you are not sure which one you have to choose please contact us before booking through email or telephone for more information. On reservation form you can add as comment the details(height and weight) of your baby/child.

  1. vi) Internet, online system bookings:
    All internet online bookings must be done at least 36 hours before your pick up date and time.
    Otherwise you have to call our head office at 00302661044325 for confirmation.

vii)Smoking and animals:
Smoking and animals/pets are not allowed in the rental car.

8) Extra Services

  1. i) Change location
    If you plan to pick up or drop off the car in a different location than the original agreed one, the car hire company may charge a fee to cover the cost. Prior notification is required and confirmed.
  2. ii) Outside Office Hours
    If you require the car to be available outside of normal office hours (08:00-21:30), whether for the pick-up or the drop-off, we will arrange for a member of staff to be available. Prior notification is required for this service and it will incur a fee to cover additional man hours.

iii) Ferrying the car out of Corfu
Clients wishing to drive the car out of Corfu should let us know in advance and must have a written authorization from our company. Plus an extra charge is required for road service and kms-mileage of mainland and other islands (Rate varies according to vehicle category). An open card is required for safety reasons.

  1. iv) Cross-Border and Boundary rules
    Please note that cross-border travel is not allowed with this car hire company. Taking the car outside of the National borders of Greece is prohibited.
  2. v) Taxes & Fees
    All local Vat and taxes are included.
    Any additional services will be subject to any applicable sales taxes and location fees.

9) Renter’s Important Information

To make sure you understand the rules and laws about driving hire cars, it’s essential you read the Terms & Conditions in full before you leave to pick your car up.

In particular, please make sure you know what documents and other paperwork you must take with you (e.g. driving license, forms of identification) and what you’ll need to pay for the car hire.
By making this booking, you are confirming that you have read and accept our Terms & Conditions.

When you pick your car up, you have to sign a rental agreement (contract). Please make sure you read it carefully – and if anything is not clear, discuss it before you sign. In some exceptional cases a credit card can be required.

If you are dissatisfied with any aspect of your rental, it’s very important you discuss this at the time.
If you have any questions, please don’t hesitate to contact us. You can find our information on the Contact us page of our website.
If you are having any problems with your hire car or if you need any other support during you rental, please call us.

10) Car Hire Company Important Information

  1. i) Seatbelt : Whatever country you’re driving in, driver and passengers must wear seatbelts if fitted, wherever they’re sitting in the car.
  2. ii) Been Late returning the car: When you don’t return the vehicle at the stated time on the contract we will give you one hour’s grace. After this a full day’s rental will be charged.

iii)Car Availability: At pick-up, the customer may choose to take a different car, rather than the one reserved for them.
If they do, they may be charged an additional premium, even if the new car is smaller than their original choice.

  1. iv) Company’s Availability: Car models are according to original planning. Cars in categories can be changed with similar cars from the same or bigger category.
  2. v) Accident or Breakdown – In the event of a breakdown, accident or mechanical difficulties, you must call us immediately. We must give authority for repairs or replacement cars. Please keep copies of all documentation you are asked to complete. This may be needed if you wish to make a claim. For accidents, a police report and an incident report from the car hire counter will be required.

24 hours Roadside Assistance -Please have our telephones
all times with you so you can immediately contact us

Office telephones: +30 2661026511, +30 2661044325  (08:00-20:00)

Mobiles: +30 6997221488, +30 6931959002 (20:01-07:59)

  1. vi) Please be aware that all cars have a non-smoking policy. Fines will apply if this policy is not adhered to.

vii)Price Calculation – Prices are based on the pick-up and drop-off times, places and dates that you agree before your rental starts. If you pick the car up any later or bring it back any earlier, you will not receive a refund for unused time.

11) Cancellations, No Shows & Amendments

  1. i) Cancellations
    By e-mail or telephone at least 1 day before your pick up with no charge. Otherwise 1 day of rental is charged.
  2. ii) No-Show
    A ‘No-show’ is when you:
    wish to cancel but don’t tell us before your rental is due to start, or
    • fail to pick the car up at the arranged time and date, or
    • fail to provide the documentation that’s required to pick the car up

iii) Amendments
You can amend your rental by email, free of charge, at any point before your rental is due to start. Certain amendments could affect the rental price, such as location, car group or time or date of rental, if it does you will be charged at the current published price, which may be different from what you originally paid.
Please call us if your pick-up time is less than 48 hours away and you wish to amend your booking.

12) Transactions
Transactions are made in Euro. Please note that we are not able to make any transaction in any other currency except if it’s agreed with our representative in advance.

13) SUNRISE car rental Privacy and Cookie Policy

As they are described in detail in the pages of
Privacy Policy and Cookie Policy.

14) Remarks
Rates, car models, terms and privacy policy are subjects to change without previous notice.

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